About Us
About Keystone Care Support
Keystone Care Support is a non-clinical care operations and engagement organization that partners with counties, healthcare providers, and community-based programs to improve access, coordination, and follow-through across health and social service systems.
We focus exclusively on the non-clinical work that determines whether services are actually accessed, completed, and sustained — allowing licensed and clinical professionals to focus on direct care.
Keystone Care Support fills the non-clinical operations gap that causes care and service delivery to break down
The Problem We Address
Across healthcare and human services, programs often fail not because services are unavailable, but because individuals are unable to stay connected to them.
Common challenges include:
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Missed appointments and no-shows
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Referrals that are never completed
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Individuals disengaging from services
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Gaps between providers, programs, and agencies
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Overextended staff performing non-clinical coordination work
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Limited capacity to meet engagement and follow-up requirements
These are operational and engagement problems, not clinical ones.
Who We Partner With
Keystone Care Support works with:
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County departments and public agencies
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Healthcare and behavioral health providers
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Community-based and grant-funded programs
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Managed care and care coordination partners
Our services are designed to scale across programs and populations without introducing clinical, licensing, or billing complexity.
Our Non-Clinical Focus
All Keystone Care Support services are non-clinical and delivered through contract-based or program-specific arrangements. We do not provide medical care, clinical services, or licensed treatment.
This structure allows our partners to deploy services quickly, flexibly, and in alignment with existing regulatory and funding requirements.
Our Mission
Our mission is to strengthen care and community systems by improving engagement, coordination, and operational support — ensuring individuals are able to access and remain connected to the services designed to support them.